Refund policy

All sales are final. We understand that unforeseen circumstances may arise, however, due to the nature of our products, refunds are generally not offered.

Here's where exceptions come in: We'll consider your request for a refund on a case-by-case basis. If you have an issue, contact us directly at info@mygentlefoods.com. Be sure to include your order number and a clear explanation of what happened.

Please keep in mind:

• Our team will carefully review your request, but we reserve the right to decline a refund.
• If a refund is approved, it will be issued to the original payment method used for your purchase.
• Shipping charges cannot be refunded.