At GentleFoods®, we truly value your patronage and the trust you have placed in us to provide soft foods for your loved ones.

Over the past two years, we have made every effort to maintain stable pricing for our offerings despite facing increasing costs and the impact of inflation.

Our commitment to delivering exceptional value to our customers has been at the forefront of our decision-making process.

However, due to the continued escalation of costs in various aspects of our operations, we find it necessary to make adjustments to our pricing to maintain the sustainability of our business.

Effective 1 January 2024, we will be implementing a moderate price adjustment to ensure that we can continue to provide you with the high-quality products you have come to expect from us.

This decision has not been taken lightly, and we want to assure you that we have worked diligently to minimise the impact on your budget.

The cost of ingredients, labour, and other operational expenses has increased significantly over the past two years, and we can no longer absorb these additional costs without compromising the quality of our foods.

We understand that any change in pricing can have an impact and we want to be transparent about our reasons for this adjustment.

Please also take note of the following changes:

• Minimum S$120 spend to qualify for free shipping
• S$15 shipping for orders below S$120

Self-collection at our main branch will remain free. Kindly give us a call to fix an appointment prior to collection.

We remain committed to providing you with incredible value, and the revised pricing will allow us to continue investing in product enhancements, customer support, and overall business sustainability.

If you have any questions or concerns, please do not hesitate to reach out to our customer support team at info@mygentlefoods.com or call/What's App us at +65 8685 3048. We value your feedback and are here to assist you in any way we can.

Thank you for your understanding and continued trust in GentleFoods®. We appreciate you and look forward to serving you with the same dedication and excellence you have come to expect from us.

Warmly,
The GentleFoods® Team